Cancellations
Cooking is timed to your bus's arrival, so an order cannot be changed or cancelled once it is paid. If you need help with an order, speak to the counter when the bus arrives or call +91 99044 40445.
Refunds
- The bus does not stop at the restaurant, or the trip is cancelled: every order on that trip is refunded in full.
- A dish cannot be served (sold out, or a problem in the kitchen): the price of that dish is refunded.
- You were charged twice or charged for an order that was never confirmed: the extra amount is refunded.
Refunds go back to the account or card you paid with, through Razorpay, and usually reach it within 5–7 working days after we start the refund.
Food that was ready but not collected is not refunded.
To ask about a refund, contact admin@greenwayrestro.in or +91 99044 40445 with your order number, which is on your token screen.